COVID-19 Changes and Closures in Our Community

RBC has put in place flexible financial relief programs for personal and business clients who may experience financial hardship resulting from COVID‑19. Self‑serve tools and more information are now available so you can quickly access relief, such as deferring payments on your mortgage or loans. We’re also ready to help our business clients manage through today, and plan for tomorrow. They are temporarily closing a number of branches. RBC is asking to limit visits to our operating branches for urgent services that can only be completed in‑person. Otherwise please use alternate banking channels out of respect for other clients and our Client Advisors. Consider using the RBC Mobile App and our online banking services until our wait times reduce. They’re safe, easy and available 24/7 to all clients.

Walmart is experiencing higher than normal call volumes.  Mastercard® can be easily managed remotely by logging in to your online account at walmartfinancialservices.ca. There is an increase in online and telephone activity by fraudsters, promising information about the virus but instead trying to get access to your personal information. The emails may look authentic and may include logos or branding from government or public health agencies. Do not click on links in these emails. Fraudsters may also call Canadians with requests for donations or offering fraudulent laboratory testing. Remember to keep your credit card PIN and all online passwords secure. Walmart offers dedicated shopping hour at the store opening exclusively for our seniors (ages 65+), the disabled, and those with vulnerable health conditions. Opening hours will be from 7 am to 8 am on weekdays only.  Regular store hours will be reduced to 8 am to 8 pm every day.  To manage supply, some stores are limiting quantities per customer to ensure there are more products available for more customers. Pick up and delivery demand is high. Walmart.ca will allow grocery home deliveries to be left at their door.

Blinds to Go temporarily close manufacturing plant, showrooms and Shop At Home for two weeks to re-open on Monday 4/5. Please use E-Commerce and on-line services at blindstogo.com. Feel free to call 1-800-254-6377 to explore any questions about your shopping needs or products.

M&M Food Market is an essential service to the communities.  In-store food sampling program has been suspended.  They will limit the number of people in stores. They are extending  Tuesday seniors discount to apply every day when they order online for pickup. The store continues to accept cash, however, we are encouraging our customers to use their contactless debit or credit card as much possible. If you are part of a higher-risk group or are feeling unwell, please allow store  to serve you through our convenient online order and pick-up or Instacart delivery service available on our website. No returns of purchases unless there is a clearly identified product quality issue or food safety concern.

TD Bank is temporarily closing many branches. All open branches will have limited hours – Monday to Friday: 10am to 6pm; Saturday: 11am – 4pm; Sunday: Closed; unless otherwise specified. Check online or on your TD app If you are directly impacted by COVID-19 and as a result are facing financial challenges because of COVID-19, such as illness, pay disruption, or childcare disruption due to school closures, let us know. Reach out to us at 1-888-720-0075. We are here to help. This support will include up to a six-month payment deferral for mortgages and the opportunity for relief on other credit products on a case by case basis, to help you get back on your feet. Let's start the conversation and explore ways to provide relief if needed. You have a lot on your mind, and we want to be there for you.

KFC Going Contactless and will be enforcing social distancing practices in all our service touchpoints including delivery. All dining rooms or reduced seating options will be closed . Restaurants will continue to serve take-out, drive-thru and delivery and we encourage our guests to order ahead or order delivery on KFC.ca.

Esso™ and Mobil™  To ensure your safety when visiting EssoTM and MobilTM stations, owners/operators have been asked to implement the following measures: more frequent cleaning and disinfecting high-touch surfaces, including fuel nozzles, dispensers, door handles and food areas.  Hand sanitizer and/or disinfecting wipes are being placed at pumps and in convenience stores (where available and appropriate) Remind consumers about our contactless payment option - Speedpass+TM (available at most sites).

CAA is no longer providing passenger transport in any of our fleet vehicles. A CAA fleet driver will still be dispatched to service your vehicle and will remain with you to ensure your safety until your alternative transportation arrives.

Loblaws  is reducing store hours. Supermarkets will open from 7am-8pm, with the first hour dedicated to seniors and those with disabilities. The store will begin limiting the number of customers allowed in our busiest stores at the same time. And, wherever possible, we will only open every other checkout lane, also to encourage social distancing. They are eliminating loose or bulk items in certain supermarkets, and we will move some service departments, such as seafood, to exclusively pre-packed products as well as  stop all food sampling, We are also encouraging you to use debit or credit as much as possible. Store will be temporarily waiving the $0.05 plastic bag fee to discourage the use of reusable bags, and ask those of you who do bring them to bag your own items.

Shoppers Drug Mart will operate with reduced hours based on the needs of each community. Opening hours hour reserved for seniors and vulnerable adults. All beauty testers will be removed  cosmetic and services like makeovers and skincare consultations suspended.

PetSmart hours of operation are 9 a.m. ‐ 7 p.m., Monday through Saturday, and 10 a.m. ‐ 7 p.m. on Sundays. Grooming salons will temporarily closed.

Mandarin Buffet is closed. They are offering free delivery on any take-out or delivery order over $20 before tax. 10% discount on all pick-up orders. Every take-out and delivery order will receive a free dessert (choose from Honey Twists or Almond Cookies, while supplies last). Extended take-out and delivery service hours. Some locations have also added a lunch-time delivery option.

Groceries COSTCO is introducing new restrictions, access points etc. There is a big board up front informing what 's inside. Apparently at 8:30 there is a chance to get sanitizers. Strict enforcing of new policy one membership one product, regardless of number of people present.

Basics is implementing new measures : reduced business hours;  the first hour of shopping, from 7:00 a.m. to 8:00 a.m., reserved exclusively for seniors and more vulnerable customers. Plexiglass shields at the checkouts and floor stickers at check-out lines and other high traffic areas will be installed to ensure customers comply with the social distancing rules of keeping 1 to 2 metres apart. Cash registers now allow contactless payment up to $250 for most credit cards, to reduce keypad handling. Bulk counters, soup bars, olive bars and bread-slicers will be closed. Limiting in-store traffic to respect the rules of social distancing at all times. Medication can be remotely ordered , either by phone, on the web or through a mobile application. A delivery service is offered by most Jean Coutu and Brunet affiliated pharmacies. Please consolidate your purchases to limit your trips.  Our metro.ca online grocery service is proving to be extremely popular. New delivery windows we open fill up quickly to meet growing demand.

Metro store hours: 8 am to 8 pm every day.  E-commerce and Website: Due to higher than normal volume, you may experience some delays or downtime on the site. With current inventory levels, we have limited the maximum quantities you can order on some items as we are trying our best to fill all orders.

Freshco Plexiglass cashier shields being installed, Stores will begin to have floor markers at check out, to help facilitate a two-metre distance between customers. • Store hours reduced  from 8 a.m. to 8 p.m. Senior Shopping Hour for the first hour of the day at our stores. Stopped selling all bulk baked goods and bulk foods in self-serve areas, such as dry nuts and chocolate-covered almonds. All product demos, sampling and events are cancelled.

Sobeys stores are open. Sobeys is introducing a Seniors Shopping Hour, starting by Friday, March 20.

Whole Foods is open at Lansdowne. The hot bars, salad bars, soup bars and self-serve pizza areas are closed.

National Food Pantry – Four locations are open in Ottawa and there is home delivery.

Rainbow Foods – the store on Richmond Road remains open

Farmers Pick on Prince of Wales Drive remains open

Ottawa Valley Meats on St. Laurent Boulevard remains open

The Nutrition Company  in Gloucester Centre is open

The Butchery/Vera's Burger Express  at 1821 Robertson Rd. in Bells Corners is open 9 a.m. to 6 p.m. daily.

Restaurants, bars, fast-food outlets and coffee shops offering take-out/delivery

Pelican Seafood Market & Grill  on Bank Street is open for takeout and catering platters

Greek on Wheels is open for delivery, takeout and curbside pickup

Joey Restaurants  are open for curbside pick-up and delivery only. Joey has locations on Rideau Street and at Lansdowne Park

The King Eddy - The King Eddy on Clarence Street is open for takeout and delivery

Elgin Street Diner - The Elgin Street Diner is open for takeout and delivery

Stella Luna  - Stella Luna's locations at 1103 Bank St, 1130 Wellington St. W., and 111 Main Street East in Merrickville are open for takeout

Kettlemans Bagel  - All locations are open for takeout only. You can also order via Uber Eats

Gabriel Pizza  - Gabriel Pizza says it is still open for delivery.

Boston Pizza  - All Boston Pizza outlets are open for take-out and delivery.

Dominos  - Dominos is open for take-out and delivery

Zak’s Diner – a sign on the Elgin Street location says it’s open for take-out and delivery

Lone Star Texas Grill is offering take-out, online ordering and delivery service

Datsun says its takeout window will remain open until March 26

El Camino says its takeout window will remain open until March 26

Pure Kitchen says it remains open for takeout and delivery

Big Rig Kitchen & Brewery says it remains open for takeout and through delivery platforms

Vittle is still open and delivers freshly cooked meals on a daily basis.

Flapjack’s Canadian Diner is offering delivery.

Wolf Down is available for delivery

Jack Astor's Bar and Grill locations are open for takeout and delivery.

Take Another Bite – locations on Mill St. in Manotick and Colonnade Road in Nepean are open

Benny & Co. Takeout and drive-thru services will remain open in Stittsville and Orleans. Delivery service is available for Benny & Co. in Orleans.

St. Hubert - Delivery and pick up services (drive thru or at the counter). Only credit or debit cards will be accepted.

KS on the Keys on Daze Street is open for pick-up and delivery.

Red Apron on Gladstone Avenue is open, and will continue to make deliveries on Tuesday, Wednesday and Thursday.

Hardstone Grill is open for takeout service. Debit and credit payment accepted

The Bella Vista Restaurant on Alta Vista Drive is open for takeout and delivery.

Grow Your Roots Vegan Eats on Terence Matthews Cres. in Kanata is open for takeout.

Creprie Rim  on Sparks Street is open

Hurley's Grill locations in Kanata is open for takeout and Uber Eats delivery

Babi's  on Nadolny Sachs Private is open for takeout and Uber Eats -- Mon.-Thurs. 11 a.m.- 6 p.m.

McDonalds

McDonalds remains open Drive-Thru and McDelivery only. All restaurants are closed for takeout and in-restaurant seating.

Happy Goat Coffee

Happy Goat Coffee’s location at 35 Laurel Street is open for takeout.

Second Cup

All Second Cup cafes across Canada will offer take out, delivery and drive-thru only.

All in-café dining rooms will be closed.

Breweries

Kichesippi Beer is open for delivery

Dominion CIty Brewing Co. is open for drive-thru pick up at the brewery and delivery